ServicesSupporting Services

App Maintenance & Support

We keep your product running every day, up to date and quick to recover — backed by an SLA.

  • Monitoring
  • Updates
  • Incident response
  • SLA
Talk to the team
Kronik İzlem health data app on a phone screen
(01)

Proactive maintenance

  • OS and library updates
  • Security patches
  • Crash and error monitoring
  • Regular health reports
(02)

Fast incident response

With response times defined by priority, we handle critical issues outside business hours too.

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Who is it for?

  • Companies with a live app and no team to watch over it
  • Product owners who have parted ways with the original developer
  • Businesses where downtime means direct revenue loss
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How the process works

  1. Takeover: we review the code, infrastructure and known issues.
  2. Setup: we put monitoring, error tracking and backups in place.
  3. Regular maintenance: we apply updates and security patches on a schedule.
  4. Reporting: every month we share what was done and what we recommend.
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What affects timeline and budget?

The cost of maintenance and support depends on the factors below. We share a firm timeline and budget after discovery.

  • The number of apps and platforms
  • Required response times and out-of-hours support
  • Monthly development hours needed
  • The current state of the code and infrastructure

What you can
count on.

  1. 01

    Transparent pricing

    Clear scope and predictable budgets, agreed before work starts — no hidden costs.

  2. 02

    Reliable delivery

    A structured cadence with regular demos keeps the roadmap honest and the release on time.

  3. 03

    Ownership mindset

    We treat your product as our own and raise the problems you have not asked about yet.

  4. 04

    Product-first decisions

    User experience, scalability and business goals guide the work — not technology for its own sake.

  5. 05

    Engineering quality

    Modern stacks, clean architecture and code your team can maintain long after launch.

Questions,
answered.

01Do you support apps built by another company?

Yes. We start the handover with a code and infrastructure review.

02What does maintenance cover?

Updates, security patches, bug fixes, monitoring and a monthly status report.

03How quickly do you respond to issues?

Response times are defined in the contract (SLA) by priority. We respond to critical issues outside working hours too.

04Can we request new features during maintenance?

Yes. Small improvements come out of the maintenance hours; larger work is planned separately.

Let the next project
be yours.

Tell us your idea; we will sharpen the scope together and map the best way to build it.

Your
move.